ALL AGENTS NOMINAL1,243 TICKETS TODAY94% AUTO38S MHT
CHANGELOG · v1.4BERLIN / SF · MAY ’26
CUSTOMER26 APR 20269 min

How Northgate cut MHT from 11m to 38s

Eva Morgan· Customer ops
WRITTEN · 26 APR 2026

Field note in progress. See the full case study at /customers/northgate.

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