ALL AGENTS NOMINAL1,243 TICKETS TODAY94% AUTO38S MHT
CHANGELOG · v1.4BERLIN / SF · MAY ’26
SOLUTIONS · LOGISTICS · FINANCE · CUSTOMER OPS

Three industries. One operator OS.

Logistics dispatch, finance back-office, customer ops — each with a different inbox, a different vocabulary, and the same underlying engine. Pick the vertical that fits your team.

same agents. different industries. same receipts.
PICK A VERTICALtap a card, see the agent.
01
LOGISTICS · TMS

Quote, book, dispatch.

For 3PLs and freight brokers. Lumin lives in the inbox and the phone — quotes lanes, books carriers, posts to your TMS, emails the customer back. All in your tone, all with receipts.

  • Email · phone · EDI · WhatsApp
  • TMS posting · McLeod · MercuryGate
  • Carrier comms · auto-dispatched
See the logistics build →
AGENT · FREIGHT INTAKEAUTO
RECEIPT · TCK-1742✓ SIGNED
3 RULES · 0 OVERRIDES
02
FINANCE · BACK-OFFICE

Match, reconcile, file.

For finance ops and compliance teams. AP/AR exceptions, KYC sweeps, contract clause review, sanctions screens. Audit-ready by default — not as a feature flag.

  • PDF · OCR · SFTP · email
  • NetSuite · SAP · QuickBooks · Xero
  • SOC 2 Type II · GDPR · DPA signable
See the finance build →
AGENT · COMPLIANCE SWEEPAUTO
RECEIPT · INV-7891✓ SIGNED
7 RULES · 0 OVERRIDES
03
CUSTOMER OPS · SUPPORT

Answer in your tone.

For high-volume support, returns, and customer ops. Tickets, chat, refunds — answered in your voice, never invented, logged in your CRM as the agent works. Hands off with the receipt.

  • Chat · email · phone · DM
  • Zendesk · Intercom · Front · Salesforce
  • Refunds within policy · Stripe · Shopify
See the customer-ops build →
AGENT · CUSTOMER TRIAGEAUTO
RECEIPT · ORDER-18424✓ SIGNED
4 RULES · 0 OVERRIDES
SAME AGENTS · DIFFERENT VOCABULARY

One operator OS. Three industries.

Logistics, finance, and customer ops run on the same engine — parse the work, plan the action, run the rules, write the receipt. The vocabulary changes per vertical; the receipt doesn’t.

pick a vertical above. or run all three.
9 / 10
tickets handled without a human
38s
mean handling time across verticals
SOC 2
Type II · in production
READY WHEN YOU ARE

Ship your first agent this week.

we’ll bring the receipts.

Bring a sample of your inbox. Leave with one agent running, one playbook live, and your audit trail in your hand.