Dispatched 18% more loads, same team.
[Customer X] PLACEHOLDER — Köln Express runs DACH cross-border parcels across 240 carriers. Numbers and quotes on this page are unconfirmed; replace before publishing.
Quotes piling up in three inboxes.
[Customer X] PLACEHOLDER — Köln Express dispatchers monitored three inboxes, two carrier portals, and a TMS that didn't talk to either. Quote turnaround averaged 22 minutes per request.
Numbers in this draft are fabricated for data-model validation. Replace with real customer measurements before publishing.
Quote then Book, in two weeks.
PLACEHOLDER narrative for [Customer X]. The build sequence is reused from the Northgate template until real data lands.
Week 1 mapped the Quote agent against the carrier matrix. Week 2 added Book. Week 3 went live across two shippers, then everyone — if any of this turns out to be accurate.
Before. After. (pending sign-off)
[Customer X] PLACEHOLDER measurements. The chart below uses the same shape as Northgate's for layout validation — the actual lift will be measured against Köln Express's own lane mix.
Quote-to-book dropped from 22 minutes to 38 seconds (claimed). Loads dispatched per dispatcher rose 18%. Replace with audited numbers.
“PLACEHOLDER for [Customer X] — swap in real quote.”
One ticket. Every byte.
PLACEHOLDER receipt for [Customer X]. Replace with a real signed sample before this case study goes live.