Connect the systems your operators already run.
Lumin ships with 24 native connectors across the eight systems an operator touches in a normal day. Everything else snaps in over REST or webhook — same auth, same receipts, same guardrails.
The systems we’ve already done the hard part on.
Organised by the 8 surfaces an operator actually touches.
Read tickets where your operators already read them. Threads, attachments, and headers come through intact.
Chat-first channels — for customer DMs and internal hand-offs. Two-way reads + writes, with typing indicators.
Helpdesk + service management. Open, comment, transition, close — and read every macro the human picked.
Post the truth to the system of record — orders, invoices, journal entries. Read the master data back the same way.
Customer context for every reply. Update accounts, log activity, and search the timeline without leaving the agent.
Where attachments live. List, read, and write — with the same lineage that ships into the receipt.
Single sign-on for operators, scoped service accounts for the agent. SCIM provisioning where the IdP supports it.
Every step is logged anyway — ship metrics, traces, and alerts into the tools your platform team already watches.
Don’t see yours? We connect the rest.
Point Lumin at your API.
Drop in an OpenAPI spec or a Postman collection. Lumin generates a typed tool node, with auth, retries, and rate-limit hints baked in.
spec_url: https://api.acme.com/openapi.json
Catch any event.
Every workspace gets a signed inbound webhook. POST any JSON; the runtime parses, routes, and triggers an agent step. Signatures verified on every call.
X-Lumin-Signature: t=…,v1=…
Write a real connector.
When REST isn’t enough — legacy SOAP, EDI, an on-prem service bus — write a TypeScript node against the Lumin SDK. Same receipt, same lineage.
name: "acme.legacy.tms",
handler: async (ctx) => …,
});
Bring the system. We’ll build the connector.
If it isn’t on the list, send us the docs. We scope the connector, give you a fixed price, and ship it with the same receipt rigour as the natives.